Privacy Policy

Gauranga Handicraft (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, visitors, and stakeholders. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, products, and services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, and other contact information.
• Business Information: Company name, job title, and industry details (if applicable).
• Transaction Data: Purchase history, payment details, and billing information.
• Technical Data: IP address, browser type, device information, and website usage analytics.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill orders for our handcrafted products.
• To provide customer support and respond to inquiries.
• To send promotional emails, newsletters, or updates about our products and services (you may opt out anytime).
• To improve our website, services, and customer experience.
• To comply with legal obligations and prevent fraud.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following cases:

• Service Providers: Trusted third-party partners assisting in payment processing, shipping, and marketing.
• Legal Compliance: When required by law or in response to legal requests.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications by clicking the “unsubscribe” link in our emails.
• Request details on how your data is processed.

To exercise these rights, please contact us at lalit@gaurangahandicrafts.com.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

📍 Gauranga Handicraft
🏭 Factory Address: B-12/09, SITE-B, Industrial Area Surajpur, Greater Noida (UP)-201306, Bharat
📞 Phone: +91 96500 45106, +91 9911411494
📧 Email: lalit@gaurangahandicrafts.com

By using our website and services, you consent to the terms of this Privacy Policy.