Shipping Policy

Shipping Policy

At Gauranga Handicraft, we strive to deliver your orders in a timely and secure manner. Please read our Shipping Policy carefully to understand our shipping procedures, costs, and delivery timelines.

1. Shipping Locations

  • We currently ship across India and all international locations.
  • If you are placing an international order, please contact us at lalit@gaurangahandicrafts.com to confirm shipping availability.

2. Processing Time

  • Orders are processed within 10 business days (excluding weekends and holidays).
  • Customized or bulk orders may take additional time, and we will notify you of the estimated processing time.
  • Once the order is processed, you will receive a tracking number via email or SMS.

3. Shipping Charges

  • Shipping charges depend on the weight, size, and destination of your order.
  • The exact shipping cost will be calculated at checkout.
  • Free shipping may be available on certain orders or promotional offers.

4. Estimated Delivery Time

  • Domestic Orders (India): Typically delivered within 10 to 15 business days.
  • International Orders: Delivery times vary based on the destination and customs clearance delivered within 20 to 25 business days.

Note: Delivery times are approximate and may be affected by unforeseen circumstances such as weather conditions, strikes, or courier delays.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can track your order using the link provided in the email or by contacting us at +91 96500 45106.

6. Damaged or Lost Shipments

  • If your order arrives damaged, please notify us within 7 days with photos of the damaged item and packaging.
  • If your shipment is lost in transit, we will work with the courier to resolve the issue and offer a replacement or refund.

7. Delays & Unforeseen Circumstances

  • We are not responsible for shipping delays caused by factors beyond our control, such as:
    • Natural disasters
    • Customs clearance delays
    • Courier service disruptions
    • Incorrect shipping addresses provided by the customer

8. Contact Us

For any shipping-related inquiries, feel free to contact us:

📍 Gauranga Handicraft
🏭 Factory Address: B-12/09, Site-B, Industrial Area Surajpur, Greater Noida (Up)-201306 (Bharat)
📞 Phone:+91 9650045106, +91 9911411494

📧 Email: lalit@gaurangahandicrafts.com

By placing an order with us, you agree to the terms outlined in this Shipping Policy.