Terms & Conditions

Effective Date: [Insert Date]

Welcome to Gauranga Handicraft! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from Gauranga Handicraft, you agree to abide by these Terms.

1. General Terms

  • By using this website, you confirm that you are at least 18 years old or have parental permission.
  • We reserve the right to update, modify, or change these Terms at any time.
  • Continued use of our services after any changes constitutes acceptance of the revised Terms.

2. Products & Orders

Product Descriptions

  • We make every effort to display product images, descriptions, and colors as accurately as possible. However, actual products may slightly vary due to their handcrafted nature.
  • Gauranga Handicraft is not responsible for minor variations in size, color, or texture.

Pricing & Availability

  • Prices are subject to change without prior notice.
  • Product availability is not guaranteed. If an item is out of stock after you place an order, we will notify you and offer alternatives or a refund.

Order Cancellation

  • Orders can be canceled within 24 hours of purchase. Once the order is processed, cancellations are not allowed.
  • We reserve the right to cancel an order due to pricing errors, fraud detection, or unavailability of stock.

3. Payments

  • We accept payments via [List accepted payment methods, e.g., credit/debit cards, UPI, net banking].
  • Payment must be made in full before an order is processed.
  • We use secure payment gateways, but we are not responsible for third-party transaction failures.

4. Shipping & Delivery

  • Shipping times and costs depend on your location and selected delivery method.
  • Estimated delivery dates are approximate and may be affected by unforeseen circumstances.
  • We are not responsible for delays caused by couriers, natural disasters, or customs clearance.

5. Returns & Refunds

For details, please refer to our Refund & Returns Policy.

6. Intellectual Property

  • All content, including logos, images, product designs, and website materials, is the exclusive property of Gauranga Handicraft.
  • You may not copy, distribute, or use our content without written permission.

7. User Responsibilities

  • You agree not to use our website for any unlawful activities.
  • Any fraudulent or unauthorized use of our products or website will result in legal action.

8. Limitation of Liability

  • Gauranga Handicraft is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our total liability, under any circumstances, shall not exceed the amount paid for the purchased product.

9. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of Greater Noida, Uttar Pradesh.

10. Contact Information

If you have any questions about these Terms, please contact us:

📍 Gauranga Handicraft
🏭 Factory Address: B-12/09, Site-B, Industrial Area Surajpur, Greater Noida (Up)-201306 (Bharat)
📞 Phone: +91 96500 45106, +91 9911411494
📧 Email: lalit@gaurangahandicrafts.com

By using our website and services, you agree to these Terms & Conditions.